I am DeAnna, I am a master certified, trauma informed, positivity practitioner coach specializing in sales and business. I have a coaching business where I train salespeople and network marketers how to do sales and grow their business.
I have helped my clients break through barriers that come with sales/network marketing, reach the top of their companies, and become financially stable. Some are pushing to the top, just getting started or somewhere in between.
Have ever wondered if you are saying the right thing? Asking the right questions?
Chances are, you are, but maybe not in the right way. Today I am going to teach you 10 ways to change a few words to get your potential customers hearing, listening and thinking differently.
- One of the most common things I hear from salespeople, they are fearful of rejection that may receive when introducing their idea, stories or products to someone. By asking this question, “I am not sure if this is for you” when you start your sentence, this causes the subconscious brain to hear “there is no pressure here” but naturally you are increasing their intrigue and they begin to wonder what “IT” is. So, what they actually hear is “you are going to want to look at this”
- Are you open minded? Put a 1 in the chat if you are an open-minded person or your think you are. If you ask a room full of 1000 people If they are open minded, over 900 of them will raise their hand. The alternative would be, they are closed minded. Start your sentence with, “Would you be open minded to…..”? This will naturally give you the advantage of the conversation, this preface shifts you from having fifty-fifty odds of them agreeing with you to ninety-ten in your favor. This attracts people toward the very thing you would like them to hear/see/support. Why? Because everyone wants to be open minded
- How often do you find yourself in a debate with someone because they think they know best and even sometimes they will lecture you with their opinions? You must be aware of how to control the conversation. One way of regaining control is to change their position from certainty to doubt, how do you do that? Ask them “What do you know about….?” This simply questions the knowledge on which the other person’s opinion was founded. The goal with this question, the person acknowledges (whether it be out loud or to themselves) that their opinion was built on unfounded information. I have found this a lot with friends and family who are anti MLM and I am sure you have too.
- Just Imagine-when you hear the words, just imagine the subconscious brain kicks on a switch and opens up the image viewer, it cannot help but to picture of the very scenario you’re creating. An example; “just imagine, if you started today, where would you be in six months just like the person in the stories I sent you”. Another example would be; “just imagine the impact earning an extra $500 could have on your family’s finances”.
- Some simple swaps so they hear you differently – Don’t ask, “Do you have any questions”? Instead ask “What questions do you have for me”? Asking do you have any questions creates the subconscious suggestion that the other person should have questions and if they don’t, it could make them feel a little stupid, and this encourage them to leave the decision-making conversation and go away to think about it. Asking what questions do you have for me? Moves control of the conversation from them to you and even if at that minute they don’t have a question, it leaves them feeling relaxed and more comfortable when they do have a question. The same goes when you are asking for someone’s phone number, Don’t ask, “can I have your phone number“, it creates a permission base resistance in the other person, simply because we are automatically wired to say NO. Instead ask ‘What is your phone number”? This will have them put their guard down and effortlessly give you the information you’re looking for.
- If & Then. We have been wired as children to respond to simple speech patterns, such as if and then. Creating a scenario using if and adding a second scenario then, means that people are highly likely to believe the outcome. An example; “if you try this, then I promise you won’t be disappointed” or “if you are willing to commit to taking these products for at least 90 days, then I am certain you will see results”. By creating the if and then sandwich you can position guaranteed outcomes that are very difficult not to believe. “If you are prepared to give this a try, then I am certain you will see the results as early as the first time.”
- Using the statement “Don’t worry” if they are nervous, apprehensive, or skeptical, by simply saying, don’t worry, confidently, and calmly creates an outcome that puts people at ease, and they feel like they are in control. An example; “don’t worry. I was just as skeptical as you are and look at my results”. It also makes you more relatable to them.
- Beginning a statement with “I bet you are a lot like me” quite often results in the other person, comfortably agreeing with what you are saying. By using this statement and them agreeing with you, they are mentally putting themselves in your shoes, it makes it harder for them to give you their objections or excuses.
- Most People. People take great confidence from the fact that people like them have made this decision first and the decision has worked out. We all follow others and trust that there is safety in numbers. Instead of saying, “What I think you should do is…..,” say, “Most people” when you tell people what most people do their brain says I am most people, so perhaps this is what I should do.
- “A favor” – The best time to ask someone to do a favor for you is right after they tell you “thank you”, for example; thank you for showing me the products. A Thank you is an expression of gratitude that comes with a feeling of indebtedness and provides you the cue to ask for the favor. Asking like this, “you wouldn’t do me a favor would you?” Gains an almost certain agreeable response, which gives you instant permission to continue your question. “You wouldn’t happen to know?” This throws down a challenge, which makes people want to prove you wrong. “Just one person” one because its reasonable and seems a simple ask. “Someone who, just like you” (this has your person narrowing down the options and give you more of the right prospect plus it pays a subtle compliment) “would benefit from” and then emphasize the specific benefit or positive experience they just thanked you for. THEN…..SHUT UP.
Did you find any of this helpful? If are interested in more of this like this you can visit my website and signup for one on one coaching. www.tripleplaycoach.comYou will find different coaching packages and options available to sign up for.
Triple Play Coaching 